If you are unhappy with your purchase for any reason within 14 days of purchase, we will accept returns with free shipping (or exchange) and refund you within 10 business days of receiving the jewelry.
All purchases are protected: each check is automatically cleared, so the return conditions for purchases require filling out an official Return Form.
1) If you would like to return the product, please contact us: link
2) After approval, we will ask you to fill out the return form: link
3) After agreeing with us, please send the package in any convenient way for you.
Returns & Exchanges
- All items must be returned in the same condition they were received. Your item must be unopened, include the original product packaging and have hygiene seals in place. We can't process a refund, replacement or exchange if your item is unable to be resold. If your order arrived with a free gift, please include this in your return so we can process your refund or replacement.